PRODUCT INFORMATION

The Company takes great care when putting product information, descriptions and images online but will not be held responsible for any mistakes or omissions to any information given. The Company states that the images available on the website are only indicative. This Website offers lab-grown diamond jewelry for personal consumption, inclusive of, customized and readymade jewelry. The Website also offers to sell loose lab-grown diamonds for investment.

Some items may appear slightly larger or smaller than actual size due to screen defaults and photography techniques. Sometimes the items may be represented larger than the actual size in order to clearly show details or smaller than the actual size in order to show the entire item. The Company shall not be liable for any legal action on this account.

Email-Marketing & Tele-Marketing

We collect email addresses from you when you select email. We also use your contact information to send you offers and recommendations based on your previous orders, your browsing history and your interests.

Data Collection and Usage

We use personal information to provide the services you request. We use your personal information to troubleshoot problems; collect fees owed; measure interest in our products and services, inform you about online and offline offers and customize your experience. In our efforts to continually improve our product and service offerings, we collect and analyse demographic and profile data about our users’ activity on our website. We may track your IP address, allowing us to improvise and personalise the platform experience as per your location.

Product once returned under the 15 days policy (Date of Shipping Invoice) will be refunded 100 % of the value in your payment source (Credit Card/Debit Card/Net banking)

• Original packaging in sellable condition with no scratches, wear and damage or alteration.
• Certificate (If Any)
• Invoice Copy of the Product
• Warranty Card

The Money-Back amount will be 100% of the actual amount paid. In case, any coupon, discount or promo codes were used during the original purchase, the exchange amount will be reduced by an amount equivalent to the coupon, discount or promo codes, as applicable.

In case of a refund on 15 Day Money-Back, payment of the refund amount shall be done via online bank transfer to the customer’s bank account within 21 business days of receipt of the product. If the mode of payment was through online debit/ credit card/ net banking, the refund will be processed by reversal of the transaction.

In case of 15-day Money Back policy, a Shipping Charge of Rs 750/- shall be borne by the customer for all the jewellery under this policy.

15 Days Policy is applicable only on available jewellery and NOT on Customised Jewellery.

To request for return of the product under the 15-day Money back Policy, one must do the following:

• Email to our Customer Care within 15-days from the date of Product Invoice on info@limelightdiamonds.com
• Call to our Customer Care to confirm once the package is ready with all the requisites to arrange for re-shipment of the same.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Any required changes and clarifications will be updated with immediate effect on our website. If we make material changes to this policy, customers are requested to freqently browse through our policy to be aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.